The Information page is your quick dashboard. It shows how much space and power your account is using, plus basic details like your username, website folder, IP, and package. If something looks off, this is the first place to check.

Who can use this

The signed-in account owner. If a reseller or the server admin opens your account, they see the same page.

Quick start

1) Look at the usage bars on the left (Disk, CPU, Memory, Processes, Inodes).
2) If a bar is yellow or red, open the matching tool from the left menu to fix it (e.g., Disk → File Manager).
3) Check the right column for your Username, Home and Document root paths—use these in FTP, SFTP, or when installing apps.
4) Click your domain at the top to open the site in a new tab and confirm it loads.

How to read the usage bars

Disk space — How many MB your files use. If near full, delete or download old backups, cache files, or logs in File Manager.
CPU — Processing power used by your site right now. Spikes are normal on traffic or during backups. Constant red usually means a heavy plugin/theme or a script loop.
Memory — RAM used by your PHP and other processes. If high, consider disabling hungry plugins, raising PHP limits (carefully), or upgrading your package.
User processes — How many commands/programs your account is running. If it hits the limit, new PHP/cron/SSH tasks may queue or fail.
Inodes — Count of files and folders. Lots of tiny cache files can hit this limit even with free disk space; clean caches and old uploads.

Colors & “unlimited”

Green = healthy. Yellow = getting close. Red = at/near limit and action is recommended.
If a limit shows unlimited, the bar may appear full by design—this is okay. Focus on the actual number (e.g., “2,130 MB of unlimited”).

Your account details (right column)

Username — Your login name for FTP/SFTP and the web terminal.
Home directory — The top folder for your files: /home/<user>.
Document root — Where your main site lives: /home/<user>/public_html.
IP Address — The server IP that hosts your site.
Email Address — The contact email on your account (used for notices).
Package — The plan that sets your limits and features.

PHP-FPM Pools (service health)

You may see a PHP-FPM Pools box with tiles like “PHP 8.2”. Each tile shows:
• Status (Active/Inactive/Failed).
• RAM usage now vs. the allowed limit (e.g., “120 MB / 512 MB”).
Use the buttons:
• Start — Starts the PHP service if it’s stopped.
• Stop — Stops it (your PHP sites will not load while stopped).
• Restart — Safely restarts PHP (helpful after changing PHP settings or if a site feels “stuck”).
Tip: The status and RAM numbers refresh automatically every ~30 seconds.

When something is red — what you can do

Disk full? Open File Manager → remove old backups, caches, or error logs. Then try your site again.
CPU high? Temporarily disable heavy plugins/themes and retest. Check Error Log for loops. Consider caching or an upgrade if traffic is high.
Memory high? Audit plugins, optimize images, and review PHP memory settings in PHP Manager (only increase if you know what you’re doing).
Processes maxed? Reduce concurrent tasks (cron jobs, imports, scans). Investigate with Terminal or consult support.
Inodes high? Clear caches (WordPress/other CMS), remove old uploads, thumbnails, or session files.

Safe habits

Restart PHP only if a site is misbehaving or after PHP setting changes. Don’t press Stop unless you’re intentionally taking the site down. Keep your login private. Sign out on shared computers.

Next steps from here

Need to free space? Go to File Manager.
Need to change PHP version/options? Open PHP Manager.
Want email mailboxes? Use Email Accounts.
Looking for database access? Create it in MySQL Databases and use phpMyAdmin from the left menu.

Troubleshooting

Numbers look frozen? Refresh the page and check again after a few minutes.
A bar is full but your site still loads? That’s fine; these are account limits, not outages.
“Inactive” PHP pool? Click Start. If it fails again, check the Error Log.