Remote Backups lets you browse off-site restore points and bring back files or MySQL data without leaving the panel. You’ll see this feature only if it’s enabled for your account. Use it when you’ve deleted something by accident, a plugin update broke the site, or you need to extract a previous version of a file/table.

Where things are

• Files restore points — browse your home directory snapshot for a chosen date and restore selected folders/files.
• Database restore points — pick a date, then a database, then tables to restore. You can import directly into MySQL or export .sql dumps.

How it works (the flow)

1) Pick a backup point (date).
2) Drill down using the breadcrumbs (folders for Files; DB → tables for Database).
3) Tick the checkboxes next to the items you want (Select All is available).
4) Click Restore Selected and choose the location:
  • Files → Original (overwrites in place) or Alternative → ~/synconix-restore
  • Database → Original (imports into MySQL) or Alternative → dumps in ~/synconix-database
5) The progress bar appears. You can leave the page; the restore continues on the server. You can also Abort the session if needed.

Files restore — details

• The table shows Name, Size, and Last Modified. Folders are clickable; files can be previewed (opens a viewer) and downloaded as text when appropriate.
• Original location will overwrite existing items. Use this when you’re sure you want the older version back.
• Alternative location restores into ~/synconix-restore so you can compare files safely, then copy what you need.

Database restore — details

• After choosing a date, you’ll see databases that exist in that backup point. Clicking a database shows its tables.
• You can restore whole databases, specific tables, or export .sql dumps to ~/synconix-database.
• Original location imports into MySQL (may overwrite existing data). Alternative creates .sql files you can inspect or import manually.

Progress & abort

• During a restore you’ll see a progress bar. The job keeps running even if you navigate away.
• Abort Session stops the current restore. Note: stopping mid-way can leave partial files or database content. Review and tidy up afterward.

Tips & safe habits

• Prefer Alternative restore if you’re unsure; compare results, then move files or import selectively.
• For database imports, take a quick local dump first (belt and suspenders).
• Large previews may not display in the viewer; download or restore to alternative instead.
• Restores inherit your account ownership; if you aborted a job, verify permissions and completeness.

Troubleshooting

• No backup points: your schedule may be disabled or not yet run — check with support.
• API/HTTP errors: the remote service may be unreachable; try again later.
• Restore started but no progress: refresh; if it persists, check the session in the progress panel or abort and retry.
• MySQL import conflicts: choose Alternative to get .sql dumps, then import selectively.